Customer Experience Associate - Beauty eCommerce Job at eCosmetics.com, Pompano Beach, FL

YU91dEhlTWNYWHNLZkVJUHpxREVja0NNK1E9PQ==
  • eCosmetics.com
  • Pompano Beach, FL

Job Description

💬 Customer Experience Associate – Beauty eCommerce

Pompano Beach, Florida | In-Office | Evening Shifts

Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.

We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.

💼 What You’ll Do

  • Be the first point of contact for customers via phone, email, and chat
  • Answer product and order questions with clarity and care
  • Troubleshoot issues and work toward quick, positive solutions
  • Keep accurate notes of customer interactions
  • Stay up-to-date on beauty brands and promotions so you can provide the best info
  • Bring a positive, helpful vibe to every interaction

✅ What We’re Looking For

  • Strong communicator (written & verbal) who’s friendly and professional
  • Organized, dependable, and able to multitask without losing focus
  • Computer-savvy with solid typing skills
  • Calm under pressure and solution-oriented
  • Prior customer service experience is a plus — but not required if you’ve got the right energy
  • Interest in beauty, skincare, or lifestyle brands = bonus points

⏰ Hours & Pay

  • Hiring mainly for evening shifts (3 PM – 11 PM)
  • $20–$22 per hour, depending on experience & schedule flexibility

🚀 What You’ll Gain

  • Real experience in a fast-paced, growing eCommerce brand
  • A supportive team that values your ideas and contributions
  • Opportunities to learn about beauty products and digital retail
  • A company culture that’s professional but never boring

✨ One More Thing…

You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want to build your career in customer experience, we’d love to meet you.

📩 Apply with your resume (or a short note about why this is the right fit).

Job Tags

Hourly pay, Work at office, Afternoon shift,

Similar Jobs

The Bowerman Group

Sales Experience Manager Job at The Bowerman Group

 ...Sales Experience Manager Luxury Boutique Location: Palo Alto, CA On Site Lead. Inspire. Deliver Excellence. A globally recognized European Heritage Luxury Brand is seeking a dynamic Sales Experience Manager to drive business growth, elevate client engagement... 

BrickRed Systems

Communications Coordinator Job at BrickRed Systems

 ...We are seeking a Communications Coordinator 3 to join our Global Communications team. This role will act as the primary conduit between...  ...Sports Marketing What You Bring ~7+ years of experience in corporate communications, PR, brand storytelling, or sports marketing (... 

Creative Cove Inc.

Copywriter Job at Creative Cove Inc.

 ...portfolio with a range of work across print and digital. (Social Media, Emails, Blogs, etc....) Ideally looking for strong internship...  ...This role pays $26/hr W2. Responsibilities: --Create product copy while maintaining a heavy workload of daily copy deliverables... 

Tandym Group

Administrative Assistant Job at Tandym Group

 ...A New Jersey-based pharma company is looking to fill an immediate need with the addition of a new Administrative Assistant to their team. ***This is a Hybrid opportunity requiring the qualified professional to work onsite at least 3 days a week.*** Responsibilities... 

ROCS Grad Staffing

Loan Closing Assistant Job at ROCS Grad Staffing

 ...collaborative and client-focused team in a role that offers professional growth and advancement. This position starts as a Loan Closing Assistant, where you will gain hands-on experience with the SBA 504 loan program. After approximately six months, once training and...