Customer Specialist Job at Adam's Polishes, Scottsdale, AZ

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  • Adam's Polishes
  • Scottsdale, AZ

Job Description

Why work at Adam's Polishes

Are you interested in working at a growing e-commerce/retail business where you can help customers and interact with people? If you love or have an interest in automotives, this would be the perfect job for you!

Adam's Polishes is looking a fulltime Retail Sales Associate to assist in running the daily operations of our Scottsdale retail store. While your primary focus will be assisting and selling to customers in the retail store, you will also be asked to answer phone calls and customer emails through our CX platform.

Key Responsibilities:

  • Assist Walk in Customers
  • Upsell customer purchases to increase average order value
  • Answer customer phone calls
  • Provide world class customer service
  • Answer emails in a professional manner
  • Assist customers with product recommendations (basic detailing knowledge)
  • Problem-solve order issues
  • Restock retail showroom
  • Manage cash box
  • Operate POS checkout systems
  • Complete basic Excel spreadsheets

Requirements:

  • Ability to stand for long periods of time
  • Ability to lift 50 lbs.
  • Positive Attitude
  • High School Diploma or GED required
  • Ability to schedule detailing service
  • Must be available to work weekends and events
  • Must be able to adapt to change
  • Excellent communications skills including both verbal and written
  • Must have a reliable form of transportation
  • Must be located in Arizona
  • Detailing experience is preferred
  • Ability to schedule detailing services
  • 1-2 years Retail Sales experience

Shift :

  • 8 hour shift
  • Day shift
  • Store Hours: Mon - Fri 9:00AM - 6:00PM; Sat and Sun 9:00AM - 4:00PM

This is a full-time position, working 40 hours per week. Additional work time may be required on as-needed basis.

Pay Range: $19-20/hour

Our Competitive Benefits Package Includes:

  • 401(k) Plan with Company Match
  • Comprehensive Health Coverage: Medical, Dental, and Vision Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Life Insurance
  • Employee Assistance Program
  • Generous Paid Time Off
  • & Paid Holidays!

Job Tags

Full time, Flexible hours, Shift work, Weekend work, Day shift,

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