Desktop Support Specialist Job at New York Technology Partners, Milwaukee, WI

YnVDb0dPd1dXSGdBZlVNTXc2Zk9la289
  • New York Technology Partners
  • Milwaukee, WI

Job Description

Title: Desktop Support IV

Client Location : 635 North 26th Street, Milwaukee, WI 53233

  • 40% Remote from within Wisconsin. 60% onsite (starts 100% onsite, and then a hybrid structure)

Required Skills: (Need Majority; 5+ Years)

  • End-user Technical support of Windows environments – 5+ years
  • Technical support of Windows 10 and Windows 11 – 5+ years
  • Installation and support of Microsoft Office Suite – 5+ years
  • Extensive knowledge with desktop technology – 5+ years
  • Deployment and technical support of x86/x64 computers – 5 years
  • Desktop software installation, support, and troubleshooting – 5 years
  • Use of remote desktop/remote control tools – 2 years
  • Use of Microsoft Remote Server Admin Tools – 2 years
  • Use of Microsoft MECM/SCCM (software deployment, remote control, Windows updates) – 1 year
  • Support of iOS or Android mobile devices with enterprise MDM – 1 year
  • Support of Omnissa Horizon, VMware Workstation, Microsoft Hyper-V (or similar) – 1 year
  • Technical writing and documentation – 1 year

Description of role:

This Desktop Support position provides expert-level technical assistance in preparation and support of end-user hardware and applications. The role requires extensive knowledge and experience with desktop technology including, but not limited to:

  • Windows desktop operating systems (10 and 11)
  • Desktop applications and Microsoft Office Suite
  • Multi-function devices (print/fax/copier/scanner)
  • Mobile devices (Android phones, iPhones, iPads)

The selected candidate will:

  • Independently perform a variety of desktop-related tasks
  • Serve as a desktop support expert resolving end user issues
  • Receive escalated issues from the internal Service Desk
  • Apply broad knowledge of concepts, practices, and procedures in desktop support
  • Exercise strong judgment, problem solving, and self-direction

Job Tags

Work at office, Remote work,

Similar Jobs

EAU Holdings

Executive Administrative Assistant Job at EAU Holdings

 ...Administrative Assistant to support management of EAU Holdings the business behind local favorites The Lodge and Spa, The MAC, Smokeys, Dixies and To the Nines! Better together! This position is on-site, and we are looking for people who share our passion.... 

Guthrie

Social Worker - per diem Job at Guthrie

 ...committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group... 

Valley Med @ The Ten

Medical Doctor, Physician Assistant, Nurse Practitioner Job at Valley Med @ The Ten

 ...providing compassionate care and exceptional service. Role Description This is a full-time on-site role for a Medical Doctor, Physician Assistant, or Nurse Practitioner located in Eugene, OR. The role involves providing preventative care, conducting health... 

Golden Gate Generations

Brand Ambassador Job at Golden Gate Generations

We are looking for competitive individuals with experience in the restaurant, retail, and customer service industries. Here at Golden Gate Generations, we provide the opportunity to establish a solid career in marketing and sales along with a well-paved path with endless...

Midland-Marvel Recruiters, LLC

Emergency Medical Services Driver Job at Midland-Marvel Recruiters, LLC

 ...American Red Cross within 90 Days FEMA ICS 100 Course prior to release from orientation FEMA ICS 200 Course FEMA IS-200 Basic Incident Command systems for Initial Response prior to release from orientation DL Valid State Drivers License in good standing...