Job Description

UPMC Hillman Cancer Center is hiring a full-time Office Assistant II to join our Radiation Oncology Department at the UPMC Divine Providence campus. This is a day shift position, Monday through Friday, with no weekends or holidays, offering a consistent 40-hour work week. Responsibilities: + Verify and update patient information in the medical record and scheduling system; prepare charts for upcoming appointments. + Complete necessary paperwork, including encounter forms and referrals; generate billing information using the computer system. + Maintain a clean and welcoming waiting area, including beverage and reading materials. + Greet and register patients promptly and courteously; provide directions and instructions as needed. + Answer questions regarding appointments and testing; perform check-in and check-out procedures. + Assist with inpatient billing processes. + Support physicians with transcription and dictation concerns; review documentation for accuracy. + Process medical records release requests in accordance with policy. + Monitor office supply levels and assist with ordering and inventory management. + Maintain and update physician schedules; ensure accurate patient scheduling and appointment confirmations. + Answer and screen phone calls, take messages, and provide information in a professional manner. + Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely manner. + Use the financial management system to schedule appointments, verify information, enter charges, collect and reconcile co-payments. + Coordinate, schedule, and reschedule patient appointments; relay messages to staff and providers as needed. + High school diploma or GED + Three years of work experience, preferably in a medical office setting. + Knowledge of medical terminology preferred. + Word processing and computer experience required.Licensure, Certifications, and Clearances: + ACT 34UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Tags

Full time, Work experience placement, Work at office, Monday to Friday, Day shift,

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