Job Description

POSITION SUMMARY

The Digital Printing Supervisor is responsible for scheduling and overseeing digital printing staff and related processes while supporting other operational areas. This role ensures effective staff management, maintains a safe and productive work environment, promotes customer satisfaction, and ensures seamless departmental operations to align with the company's goals. The Supervisor will foster a collaborative team environment, working closely with operations management and other internal departments to drive efficiency and success.

RESPONSIBILITIES

•Oversee the daily operation and maintenance of cut-sheet, roll-fed, and ink-jet printing equipment, ensuring adherence to standard operating procedures.

•Plan, schedule, and communicate job assignments on equipment to ensure timely completion in accordance with customer contracts and expectations.

•Document run instructions and supervise staff to ensure compliance, promptly reporting discrepancies or issues to management.

•Monitor, track, and report production errors, collaborating with the Operations Management Team and Quality Control to identify and implement solutions.

•Manage the scheduling and transmission of files to printers, ensuring all jobs are authorized and processed accurately.

•Complete and maintain logs for billing, service calls, and other required documentation.

•Verify the completion of banner sheets and continually monitor output quality to meet production standards.

•Coordinate and oversee proper paper stock usage, working with the Shipping & Receiving Supervisor to manage inventory levels and assist with inventory movements and counts as needed.

•Supervise the team to ensure work areas are clean and organized.

•Perform other duties as assigned by management.

QUALIFICATIONS

EDUCATION

Minimum Required: High School Diploma or equivalent

EXPERIENCE

Preferred:

5 years of related experience with inserting, mailroom, and warehouse operations.

2 years of supervisory experience.

KNOWLEDGE & SKILLS

•Read and interpret instructions and numbers (in English) at a level necessary to perform essential functions.

•Working knowledge of printing equipment and ability to perform basic repairs.

•Possess basic computer knowledge, including Microsoft Office.

PHYSICAL EFFORT

•Required to physically perform the essential functions of reaching, pushing, pulling, lifting, talking, and hearing and perform repetitive motions

•Occasionally required to stand and/or sit for extended periods (up to 8+ hours per day) and able to lift to 50 lbs.

WORK ENVIRONMENT

Production facility: Moderate noise level, climate controlled.

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