Product Trainer Job at Voze, Salt Lake City, UT

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  • Voze
  • Salt Lake City, UT

Job Description

Job Title: Trainer

Location: Utah (preferred)

Travel Requirement: ~50% (domestic)

Company: Voze ()

About Voze

At Voze, we’re transforming how sales teams capture, access, and act on critical customer insights. Our platform empowers teams to close more deals, serve customers better, and drive business growth. We live by the motto: “If they win, we win.”

Position Overview

We are looking for an energetic, experienced Trainer to join our team. In this role, you will lead engaging training sessions for our customers—both onsite and virtually—with a focus on maximizing adoption and delivering business value through the Voze platform. You’ll play a key role in shaping the customer experience by ensuring users feel confident and empowered using our solutions.

Responsibilities

  • Deliver effective onsite and virtual training sessions for customers, including large-group training.
  • Develop and refine training materials, presentations, and documentation tailored to customer needs.
  • Partner with Customer Success and Implementation teams to ensure seamless onboarding and adoption.
  • Collect feedback from training sessions and recommend enhancements to improve user outcomes.
  • Stay current on new features and functionality to continuously improve training delivery.
  • Travel to customer sites as required (~50%).

Qualifications

  • 3+ years of training experience in SaaS or technology companies (preferred).
  • Proven experience leading onsite training for large groups .
  • Excellent presentation and communication skills, with the ability to simplify complex concepts.
  • Strong organizational skills and the ability to adapt training for different audiences.
  • Willingness and ability to travel up to 50%.
  • Bachelor’s degree in business, communications, education, or related field (preferred).

Why Join Voze?

  • Be part of a fast-growing SaaS company dedicated to customer success.
  • Work with innovative technology that’s changing the way businesses sell and serve their customers.
  • Collaborative, supportive team environment where your voice makes an impact.
  • Competitive compensation and benefits.

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