Job Description

Seeking a detail-oriented Receptionist in Winter Garden, FL , to provide front desk support, manage multi-line phone systems, and assist with administrative tasks. Ideal candidate will have strong communication, organizational skills, and proficiency in Microsoft Office.

Job Title- Receptionist

Job Location- Winter Garden, FL (34787)

Job Duration- 3 Months with post possible chance of extension

DESCRIPTION:

• Duties: Greet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department; takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information; welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access and issues passes when required, updates appointment calendars, prepares travel vouchers, takes payments for services and products.
• Receives, sorts, and routes mail, and maintains and routes publications; maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes; Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Orders, receives, and maintains office supplies.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Works on standard issues/problems
• While performing the duties of this Job, the employee is regularly required to sit and talk and hear.
• The employee is occasionally required to walk and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus.

SKILLS:

• Knowledge of Microsoft Office applications.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• 1-2 years related experience

EDUCATION:

• Minimum Degree Required: Completed High School (Diploma or GED)

REQUIRED SKILLS:

• Receptionist
• Correspondence
• Microsoft Office
• Maintenance
• Incoming Calls
• Additional Skills:
• Presentation Skills
• Multi-Line
• Filing
• Office Supplies
• Vouchers
• Collating
• Problem Solving
• Payments
• Clerical

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