Job Description

Favorite Healthcare Staffing, a part of Acacium Group

We are collaborative in our common purpose to improve people’s lives through expert healthcare, social care, and life sciences. Everything we do is powered by people. From the expertise of our people to our long-standing client relationships, we’re proud to be a company that’s committed to the human side of business.

When you join Acacium Group brands, you will work in a caring culture that prioritizes your well-being, is passionate, ambitious and delivers with integrity. Constant and reliable, we care about every colleague having a fulfilling and positive experience as part of our team. From personal development to career pathways and opportunities, competitive benefits, and being part of a global business, we help every person be the best version of themselves.

Always by your side - driven by excellence - putting people first

Role Purpose: Acacium Group currently require a Senior Infrastructure Engineer to join a growing Infrastructure team managing and maintaining our IT platforms. The chosen candidate will have a minimum of 5 years’ experience providing 3rd line support or a Senior Infrastructure role. The candidate will be expected to Monitor, Maintain and Support all Systems, Servers, Storage and Network Infrastructure and will be exposed to many different environments and support a variety of solutions Globally.

The candidate should have knowledge of all aspects of servers & resources, both physical and virtual and cloud based (Azure). Ability to 'hit the ground running and work with minimum supervision is a must. The candidate will also be tasked with leading various projects throughout the year evaluating solutions on a company wide scale and presenting to your line manager and the Group Head of Infrastructure & Modern Workplace.

Job Responsibilities

• Undertake project work, recommending and implementing solutions. Working with the project management team to deliver projects to plan and within a suitable timeline.
• Act as a point of escalation for the Infrastructure Engineers to ensure a timely resolution of incidents.
• Maintain and support the infrastructure across 2 data centers, proactively preventing incidents.
• Manage and maintain the backup environment, conducting regular restores to validate backups and baseline restore timings to support BCP/DR planning.
• Working with the wider cloud team, plan a migration approach, logic and schedule determining which applications and platforms should stay on-prem, which should migrate to Private Clouds & which should be hosted in Public Clouds. Collaborate with the team to implement the migration in line with the agreed approach, project scope, schedule and costings.
• Ensuring all processes are documented and regularly updated. Schedule of updates to be agreed with Inf Ops Manager. Ensuring policies are put in place for any work implemented.
• Ensure changes to infrastructure are appropriately planned, documented and executed using an approved change control process, making sure that relevant people are aware, backout plans are documented/tested and post implementation reviews are completed.
• Monitor and maintain all patch levels and ensure all zero-day alerts are actioned within 14 days of release.
• Working with both our network and Information Security teams to ensure Acacium’s Azure network, SIEM, IDP, AV are in place, fit for purpose, scale and enable Technology growth.
• Assist DevOps Cloud engineers to ensure best practice architecture and design form the basis of any new development.
• Working with all T&T teams to ensure the appropriate level of monitoring/alerting is in place with detailed documentation to remediate when triggered, creating or updating RACI matrixes for support.
• Driving operational efficiencies, with an aim to deliver and maintain a reliable, secure and performant experience to customers

Experience and/or Qualifications

Essential Key Skills

• Microsoft Active Directory including Domain Migration/Integration.
• Microsoft Windows Server 2016/2019/2022
• Microsoft Exchange 2016/ 365 Hybrid
• VMWare Infrastructure ESXI 7 including vCenter and associated tools & automation
• Dell/HP Servers
• DNS/DHCP /SSL Certificates
• Veeam Backup and Replication
• EMC/SAN/NAS
• Experience around 0365 migrations, datacenter networking and migration to Azure services
• Extensive hands-on experience within Azure solutions, Landing Zones, Blueprints, Management Groups, Policies, Implementation management, Azure backup solutions
• Strong knowledge in Azure security architecture and best practice, Defender for Cloud
• Strong knowledge of Data Analysis & Reporting solutions
• Microsoft Cloud certifications: AZ-104, AZ-140, AZ-305, AZ-400, AZ-500

Desirable Skills

• RDS 2019/ AVD
• IIS
• DFS
• Mimecast
• Experience of setting up Infrastructure in new offices

Key Attributes:

• Minimum of 5 years’ experience within Infrastructure\Server Support
• Excellent written and verbal communication.
• A highly motivated and enthusiastic team member.
• Well organized, and familiar with Project Management Methodologies
• Experience in the Recruitment/Staffing sector is desirable but not essential.

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