Technician, Robotics, Pharmacy Automation, Dispensing Equipment -FIELD SERVICE Job at Vantage Point Recruiters, LLC., Salt Lake County, UT

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  • Vantage Point Recruiters, LLC.
  • Salt Lake County, UT

Job Description

Technician, Robotics, Pharmacy Automation, Dispensing Equipment –FIELD SERVICE

Salt Lake City, UT

Competitive Salary [about $75K] +Bonus, Vehicle, Laptop, Full Benefits. World Class Corp.

Field Based role - heavy travel required in Salt Lake City area. When not travelling, will work remotely

Currently seeking a Field Support Engineer in the SLC area. The Field Support Engineer will provide in depth technical and customer support of a suite of pharmacy automation products. In this role you will travel regionally to provide industry leading support and service to Pharmacies in multiple types of environments.

A pharmacy automation solutions provider/ including medication adherence packaging, high-speed robotic dispensing technologies, and pharmacy workflow solutions/vial filling, packaging, and central fill, aiming to streamline pharmacy operations and reduce workloads.

Key Responsibilities:

  • Deliver outstanding customer service and technical problem resolution at client sites
  • Maintain equipment and proactively resolve potential issues to maximize uptime
  • Train customers on operation and maintenance of pharmacy automation systems
  • Respond to service requests within SLA requirements
  • Collaborate with service teams to resolve complex technical issues
  • Assist with new automation installations as needed
  • Document issues and resolutions in Salesforce Field Service Lightning
  • Provide product feedback to drive continuous improvement

Requirements:

  • Associate Degree Preferred. High School diplomas plus 3-5 years field service experience
  • Strong customer service orientation
  • Proficiency with Windows operating systems and Microsoft Office
  • Knowledge of computer networking, router/switch configuration, and file management
  • Strong mechanical aptitude and ability to use hand tools for sophisticated equipment service
  • Experience with digital multi-meters and electrical testing equipment
  • SQL knowledge a plus

Preferred: Associate's degree in Electronics, Mechanical, Robotics, or Biomedical Engineering Technology preferred

We Provide : Fleet vehicle/Corporate credit card for expenses/Company laptop and phone

  • Complete tool kit/Comprehensive benefits package

Why we're a great company - Leading Medical Technology Company

CONTACT/SEND RESUME:

Bill Marek - CEO

407.541.7816

[email protected]

Job Tags

Work at office, Remote work,

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