Job Description

TITLE:  RETAIL SUPPORT SPECIALIST I (FLOATING TELLER)

STATUS: NON-EXEMPT

DEPARTMENT: ARDEN   BRANCH

REPORTS TO: ASSISTANT BRANCH MANAGER

PAY SCALE: $20.50 - $22.50. PER HOUR

Sacramento Credit Union is seeking candidates who enjoy being of service to customers, possess excellent communication skills and have the ability to cross-sell products and services for our Retail Support Specialist I (Floating Teller) position .  The RSS floats between our seven Sacramento-area branches as a Teller based on business needs.  Individuals who derive satisfaction and accomplishment from assisting others would be successful in our environment. 

This is a full-time position with a fixed schedule so it’s perfect for individuals wanting a work/life balance.  A typical schedule includes 37/40 hours/week as follows:

Monday               8:30am to 5:30 pm

Tuesday              8:30am to 5:30 pm       

Wednesday         8:30am to 5:30 pm (Off if working Saturday)

Thursday             8:30am to 5:30 pm

Friday                  8:30 am to 5:30 pm or 9:15 am to 6:15 pm

Saturday              9:30am - 2:30pm (Off if working Wednesday)

RESPONSIBILITIES INCLUDE:

• Assisting members with financial transactions i.e. deposits, withdrawals, check cashing, transfers and other transactions.
• Advising members on the products and services of benefit to them
• Ensuring pertinent account information is updated.
• Assist at other branches as needed. 

MINIMUM QUALIFICATIONS:

• Must have a valid driver's license and a good driving record.
• Must have reliable transportation.
• High School Diploma or G.E.D. and related work experience normally obtained in a member service and cash handling position.
• Six months of credit union or banking experience as a teller is desired.
• Demonstrated ability to improve our members’ financial well-being via timely and relevant cross-sells.
• Ability to perform accurate math calculations and maintain records.
• Ability to perform accurate cash transactions.
• Ability to communicate effectively and maintain effective working relationships.
• Demonstrated member service skills.
• Maintains good attendance record.

Our excellent benefits package includes medical/dental/vision, Paid Time Off, paid holidays, life insurance/AD&D, short-term and long-term disability, 401(k), subsidized parking and more.

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