Job Description

👋 Company Description

Supertrace is deploying the world’s first AI network engineer that is built to self provision, build and heal networks at scale. We're building a suite of agents that will form the collective intelligence of the world's smartest network engineer.

🗺️ Role Overview

We are seeking a Founding Senior / Staff Software Engineer to join our innovative and collaborative team. In this role, you will play a key part in designing, developing, and scaling our platform, applications and agentic workflows.

You will work closely with cross-functional teams to build robust, efficient, and reliable systems that power our AI-driven solutions for network automation and operations.

You will be joining a team of ~5 engineers and expected to own projects from end to end while driving the pace of product development on the team.

📍 Location

New York City, NY (Hybrid, office 4 days a week)

📒 Key Responsibilities

• Design, develop, and maintain scalable software solutions that integrate with LLMs and time series neural networks.
• Collaborate with data scientists, AI researchers, and network engineers to build innovative solutions for real-time network diagnostics, auto-provisioning, and outage detection.
• Architect and implement high-performance, low-latency agentic LLM workflows that handle complex networking scenarios.
• Partner with DevOps to ensure seamless deployment, monitoring, and reliability of services in production environments.
• Participate in code reviews, mentor junior team members, and uphold best practices for software development.
• Work with stakeholders to define technical requirements, estimate development timelines, and deliver high-quality features on schedule.

✅ Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Proven experience (7+ years) in software engineering with a strong focus on backend or full-stack development.
• Strong proficiency with Python (Django) is a must.
• Expertise in building distributed systems and working with modern software architecture patterns.
• Deep understanding of API design, microservices, and data processing pipelines.
• Proven track record of collaborating in small teams to deliver outsize software solutions.

😎 Nice to haves

• Production grade LLM experience (at scale deployments, agentic workflows, etc.)
• Experience working on networking stack tools like LibreNMS, Netbox, Ansible, Network to Code, ThousandEyes or other known NMS platforms.
• Familiarity with Networking telemetry protocols (SNMP, gNMI, NETCONF, Syslog, etc.)
• Front-End experience (React, Typescript).
• DevOps experience (AWS, Terraform).

🤖 Our Tech Stack

• Python
• React / Typescript
• Postgres
• Prometheus
• Terraform
• AWS
• Sentry
• LLMs of all flavors

⭐ Salary and Benefits

💰 Competitive Salary range is $160k-200k+ base pending level of experience

📈 Stock Options - competitive package for early stage startup that is growing like crazy (0.25-0.5%)

😇 Medical, Vision, and Dental fully covered!

😎 Flexible PTO

🎉 Office snacks and monthly team bonding activities

🌴 Remote flexible: Hybrid 4 days in the office per week in NYC

💻 Latest Macbook Pro

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